Frequently Asked Questions
Where does Solid Sound take place & how can we get there?
Solid Sound happens at MASS MoCA in North Adams, Berkshire County, Massachusetts. North Adams is approximately 140 miles west of Boston, 160 miles north of NYC and 45 miles east of Albany. Nearest airports are Albany and Hartford/Springfield (77 miles). Bus service from New York, Boston is available via Solid Sound bus.
Is exit and re-entry permitted?
Yes – you just can’t take your wristband off.
I’m a journalist on assignment. How do I obtain media passes?
Email your request to email@example.com
Tickets for Solid Sound 2015 are available now.
Kids 6 & under get in free.
For a limited time Early Bird 3-day passes are available for $124.
3-day passes for children ages 7-10 are $50.
Bus tickets to and from NYC are an option for purchase when buying festival passes. Once festival tickets have been placed in your cart, the option to add bus tickets will appear. More info on Buses HERE.
***If you already have festival tickets and would like to ONLY purchase bus tickets, please follow this link.***
Solid Ground camping is sold directly and solely through MASS MoCA. Purchase by calling the MASS MoCA box office at (413) 662-2111 ext. 1, during regular business hours (11:00AM – 5:ooPM every day except Tuesday). More info on Solid Ground HERE.
How do I inquire about volunteering at Solid Sound?
Solid Sound volunteers enjoy free admission to the full three-day festival in exchange for working 10 hours (either one ten-hour shift or two five-hour shifts) as event staff, parking attendants, gallery guards, and more.
We welcome returning volunteers, and while prior experience is not necessary, advance training in person is required in mid-June. Please note that volunteers will primarily work outdoors, in all weather conditions, and will be asked to stand for extended periods of time. We will do our best to accommodate our volunteers with special needs or limited mobility.
If you’d like to volunteer at Solid Sound 2015, please send an email to firstname.lastname@example.org.
I purchased a bus ticket from NYC but don’t have a physical ticket.
There are no physical tickets, the bus driver / supervisor will have a full list of those who purchased tickets. All passengers will be required to provide a photo I.D. to the bus supervisor (or driver) before boarding the bus. No tickets will be sold on the bus.
Is ride-sharing available?
Will there be parking or shuttle service?
There is limited parking in the immediate vicinity of MASS MoCA and throughout downtown North Adams. Designated off-site parking will be serviced by free shuttles. We encourage carpooling, walking, bi- or uni-cycling and will provide convenient bike valet services, right at the front door. Handicapped parking is available on the museum property, with proper handicapped license/sticker. Check back soon for a downloadable parking lot map and the shuttle schedule.
What about biking to the festival?
We encourage it and there will be a very convenient bike parking lot within 200 feet of the front door.
Can I bring my kids, and do they have to pay?
Children are welcome and admission is free for those 6 and under with an accompanying adult. There is a reduced price for kids 7-10. Please note that certain venues will not be able to accommodate strollers.
Will there be dedicated activities for kids?
There will be some children-specific programs in addition to many kid-friendly activities. In addition, MASS MoCA’s kidspace will be open from 11 A.M. to 6 P.M. on Friday and 10 A.M. to 6 P.M. on Saturday and Sunday. Stay tuned to the ongoing lineup announcements for more info.
I wasn’t given the option to purchase Solid Ground Camping when purchasing tickets. Where do I purchase them?
Solid Ground Camping is sold directly through MASS MoCA. Purchase by calling the MASS MoCA box office at (413) 662-2111 ext. 1, during regular business hours (11am – 5pm every day except Tuesday). More info on Solid Ground HERE.
Is there a camping or place to set up a tent on-site or nearby?
Solid Ground has sold out, but there are many other lodging options including State camp sites, nearby hotels and inns. More info on all lodging options can be found on our lodging page here.
What can I bring into the festival?
YES: sealed or empty water bottles, blankets, strollers and folding chairs
NO: glass, pets, alcohol, coolers, picnic baskets or smoking.
DISCOURAGED: Large bags, backpacks, and umbrellas.
To help protect delicate art, strollers, umbrellas, folding chairs, large bags + backpacks (and other large, ungainly objects) are not allowed in the galleries.
Strollers and chairs will not be permitted in some venues.
There is no bag check, so please leave your disallowed items locked in your car.
Are cameras allowed at Solid Sound?
We ask that you refrain from using your cell phones, updating Facebook, checking your e-mail, texting your friends, etc. both while driving and during the live performances at Solid Sound as they are disturbing to both patrons and performers.
PERMITTED: polaroid, SLR, point and shoot, pocket and phone cameras for personal use.
NOT PERMITTED: Flash photography, tripods, detachable lens over 150mm and video of any kind.
Professional photographers MUST obtain a photo pass via Solid Sound’s publicist.
Will I be able to get into all venues?
The mainstage and most outdoor courtyards will accommodate all. Some venues are relatively small, will not accommodate everyone in attendance, and are first-come, first-served.
What if it rains?
This is a rain or shine event. Stay tuned to the Solid Sound site and twitter feed for up to date information.
Can I submit my band, comedy act or artwork for consideration?
Thank you for your interest but we are not currently accepting submissions for the festival.