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Frequently Asked Questions

Where does Solid Sound take place?

MASS MoCA, the largest museum of contemporary art in the country!

1040 Mass MoCA Way, North Adams, MA 01247

 

How do I purchase festival passes?

Tickets for Solid Sound 2024 are on sale now and can be found here!!!

Currently available: Single Day passes for Adults and 3-day passes for Adults and Kids.

Wanna claim your spot, but need some wiggle room? Purchase your Lyte Returnable Tickets here.

Currently available: Returnable Single Day and 3-Day passes for Adults.

 

Can I bring my kids, and do they have to pay?

Kids 6-12 require a discounted Kid’s Ticket. Children 5 and under are free, no ticket required with an accompanying adult. Please determine age based on June 28, 2024.

Please note that certain venues will not be able to accommodate strollers.

 

Is VIP seating/access available for purchase?

No, but we’re known for our egalitarian practices. In other words, everyone’s a VIP at Solid Sound.

How can I get to Solid Sound?

North Adams is approximately 140 miles west of Boston, 160 miles north of NYC and 45 miles east of Albany.

Travel by air: Nearest airports are Albany, NY and Hartford/Springfield, CT (77 miles).

Travel by car: There is parking. We’re working on a parking map and will upload that ASAP.

Travel by bus: Peter Pan and Berkshire Regional Transit Authority service the area.

Shuttle: See map here.

 

Is there lodging and camping on-site or nearby?

Yes. Official Solid Sound campsites are available, with shuttle service to/from MASS MoCA:

Solid Ground – (directly across from 387 State Street North Adams MA 01247) – Tent Plot

Camp Aggie – (2 Orcutt Street Adams MA 01220) – Tent Plot & RV Plot

AND we have access to nearby, clean, and indoor lodging at MCLA!

Berkshire Towers – (Church St, North Adams, MA 01247) – linens provided, adult only

 

What’s the parking situation?

There is limited parking in the immediate vicinity of MASS MoCA and throughout downtown North Adams. Ample, easy-to-access designated off-site parking lots will be serviced by free shuttles. We encourage carpooling, public bus transportation and biking. (Convenient bike valet service is provided at the main entrance.) Accessible parking is available on the museum campus, with proper accessible credentials.

View the Parking and Shuttle Map here.

 

What time does the festival start / end each day?

GATES: Friday: 3:00pm | Saturday: 11:00am | Sunday: 10:00am

Daily Schedules here.

How will I keep up with all the amazing things going on?!

We’re glad you asked. At the door, a program will be available. We love a physical guide. It’s a free momento! And this one will include the weekend’s schedule and map of the grounds and more. Find one!

If you prefer digital, we’ll have you covered with the official Solid Sound app. Which will be available and updated in the coming months.

 

How will I navigate the festival grounds?

As the festival approaches, we will create a handy dandy digital festival map. Check back!

A program guide will be available upon arrival at the museum, and the Solid Sound App will be up-and-running.

 

What is the best way to stay informed about schedule changes and pop-up performances?

Sign up here to receive our e-mail newsletter, and follow Solid Sound on Facebook, Twitter and Instagram for real-time updates.

 

What should I bring?

  • Sealed or empty water bottles
  • Rain gear
  • Bug spray
  • Sunscreen
  • State ID if you plan to drink
  • A good attitude
  • Dancing shoes!

You’re also welcome to bring strollers, blankets, umbrellas (for rain, no beach umbrellas), and backpacks into the festival grounds. However, these larger items are not allowed inside the MASS MoCA galleries, and must stay outdoors.  Small back folding chairs are only allowed in Joe’s Field, however, chairs & blankets will be restricted between the mainstage and Soundboard area. Chairs are not allowed in Hunter, Courtyard C or D. 

There is a bag check on-site.

 

What is not allowed into the festival?

  • Glass
  • Pets
  • Alcohol
  • Hard Coolers
  • Outside food
  • Picnic baskets
  • Smoking
  • Drones
  • Glow sticks
  • Tents
  • DLSRs, Professional rigs, long-range lenses, flash photography, tripods, detachable lenses and video of any kind (unless you hold an approved media pass)

What about tapers?

Because of obstructed views caused by taping rigs, we no longer allow tapers. The good news is, you can get an official copy of Wilco’s Solid Sound sets here.

 

Are cameras allowed at Solid Sound?

Yes. Small point and shoot digital cameras, polaroids, and phone cameras, are fine but we ask that you refrain from using your cell phones, updating Facebook, checking your e-mail, texting your friends, etc. both while driving and during the live performances at Solid Sound as they are disturbing to both patrons and performers. Some museum exhibitions prohibit photographs.

PERMITTED: Polaroid, point and shoot, pocket and phone cameras for personal use*.

NOT PERMITTED: DLSRs, Professional rigs, long-range lenses, flash photography, tripods, detachable lenses and video of any kind**.

*Fan photography is limited to personal use. Selling photos is prohibited.

** Photographers with intent to publish must obtain a photo pass through our media department in advance of the festival.

 

What about food?

There will be so much of it, and it will all be delicious!!  We hand-pick the best food trucks and vendors in the Berkshires to fulfill any craving. A full list will be available as the festival approaches.

To accommodate special diets, you may bring food into the venue in small, soft sided coolers. Please, NO GLASS OR ALCOHOL OR HARD COOLERS. Water bottles must be sealed.

 

I’m a journalist on assignment. How do I obtain media passes?

Email your request to jacob@pitchperfectpr.com.

 

Will there be dedicated activities for kids?

Yes. Solid Sounds is a family-friendly event! There will be some children-specific programs in addition to many kid-friendly activities. In addition, MASS MoCA’s has a Kidspace that will be open during the festival.

 

Will I be able to get into all venues?

The mainstage and most outdoor courtyards will accommodate all. Some venues are relatively small, will not accommodate everyone in attendance, and are first-come, first-served.

 

Is there dedicated ADA viewing?

Yes, MASS MoCA’s galleries are accessible for all visitors. Solid Sound Festival will have dedicated accessible viewing areas in both Courtyards C + D (paved and flat) and our main stage concert on Joe’s Field (a grassy field). For more information on ADA accessibility go here.

What if it rains?

You’ll probably get wet. This is a rain or shine event.

 

How do I inquire about volunteering at Solid Sound?

Email volunteer@massmoca.org if you’re interested in volunteering.

Solid Sound volunteers enjoy free admission to the full three-day festival in exchange for working as event staff, parking attendants, gallery guards, and more.

Please note that volunteers will primarily work outdoors, in all weather conditions, and will be asked to stand for extended periods of time. We will do our best to accommodate our volunteers with special needs or limited mobility.

 

Can I submit my band, comedy act or artwork for consideration?

No. Thank you for your interest but we are not currently accepting submissions for the festival.

 

Can I buy merchandise ahead of the festival?

Absolutely, right here in the Solid Sound webstore.

 

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