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Frequently Asked Questions

How will I navigate the festival grounds?

With this handy dandy festival map: DOWNLOAD

+ Info on parking and shuttles: DOWNLOAD

A program guide will be available upon arrival at the museum, and the Solid Sound app will be up-and-running before you set foot in North Adams.

How do I purchase festival passes?

Solid Sound 2019 is officially sold out. For ticket exchanges, or to join a waiting list for a specific ticket type go here.


3-day Weekend Pass – SOLD OUT (join a waiting list to get tickets via LYTE here)

3-day Kids Pass (ages 6-10) – SOLD OUT (join a waiting list to get tickets via LYTE here)

Friday Pass – SOLD OUT (join a waiting list to get tickets via LYTE here)

Saturday Pass – SOLD OUT (join a waiting list to get tickets via LYTE here)

Sunday Pass – SOLD OUT (join a waiting list to get tickets via LYTE here)

Kids under 6 are free.

 

 

What If I can no longer come to the festival?

We’ll miss you. But if you’re left with tickets that you need to get rid of,  we have you covered.

We have partnered with Lyte to create a festival ticket exchange. Go here to sell tickets you can no longer use (without the hassle or scams of third party sellers).

What time does the festival start / end each day?

For the daily schedule click here.
Gallery times:
Friday 10a-7p
Saturday 10a-7p
Sunday 10a -6p
Box Office Hours:
Friday  10a-10:30p
Saturday  10a-10p
Sunday  10a-4p
Gates Open:
Friday 4:30p
Saturday 10a
Sunday 10a

 

What should I bring?

  • Sealed or empty water bottles
  • A good attitude
  • Dancing shoes
  • Rain gear
  • Bug spray
  • Sunscreen
  • State ID if you plan to drink

You’re also welcome to bring strollers, blankets, umbrellas and backpacks into the festival grounds. However, these larger items are not allowed inside the MASS MoCA galleries, and must stay outdoors.  Small back folding chairs are only allowed in Joe’s Field, however chairs & blankets will be restricted between the mainstage and Soundboard area. Chairs are not allowed in Hunter, Courtyard C or D. 

There is a bag check on-site.

What is not allowed at the festival?

  • Glass
  • Pets
  • Alcohol
  • Hard Coolers
  • Picnic baskets
  • Smoking
  • Drones
  • Glow sticks

What about food?

There will be plenty of food available. We have hand-picked some of the best food trucks and vendors in the Berkshires to fulfill any craving. A full list is available here.

To accommodate special diets, you may bring food into the venue in small, soft sided coolers. Please, NO GLASS OR ALCOHOL OR HARD COOLERS. Water bottles must be sealed.

Where does Solid Sound take place?

MASS MoCA, the largest museum of contemporary art in the country
1040 Mass MoCA Way, North Adams, Mass. 01247

How can I get to Solid Sound?

North Adams is approximately 140 miles west of Boston, 160 miles north of NYC and 45 miles east of Albany.

Travel by air: Nearest airports are Albany, NY and Hartford/Springfield, CT (77 miles).

Travel by car: If you’re driving to the festival, details on parking here.

Travel by bus: Peter Pan runs daily buses from Boston and New York City to Williamstown, MA. The bus drop off location is at the Williams Inn. From the Williams Inn you are a ~6 mile Uber or Lyft ride from MASS MoCA (which costs approximately $15 one way). The area is also serviced by Berkshire Regional Transit Authority, for more info click here.

 

What’s the parking situation?

There is limited parking in the immediate vicinity of MASS MoCA and throughout downtown North Adams. Ample, easy-to-access designated off-site parking lots will be serviced by free shuttles. We encourage carpooling, public bus transportation and biking. (Convenient bike valet service is provided at the main entrance.) Accessible parking is available on the museum campus, with proper accessible credentials. To see a detailed parking map click here.

 

 

Is there lodging and camping on-site or nearby?

Yes. Official Solid Sound campsites are available, with shuttle service to/from MASS MoCA:


Solid Ground – (directly across from 387 State Street North Adams MA 01247) Tent Plot SOLD OUT

Camp Aggie (2 Orcutt Street Adams MA 01220)- Tent Plot ($140), Show Serpa ($430) & RV Plot ($159)

MASS MoCA and MCLA provide dorm suite-style festival lodging at the Hoosac Hall Residence, located within walking distance of Solid Sound and convenient to downtown merchants, bars, and restaurants.

Book Now

  • $375 per single room (limit one person per room)
  • $405 per double room (limit two persons per room)
  • Check in: Friday, June 28 + Check-out: Monday, July 1
  • Must be over the age of 18.
  • Each room is equipped with two extra-long twin beds, a mini-fridge, dressers, and desks (no A/C available).
  • Linens are $20 per bed and available by calling the box office at 413.662.2111 x1.
  • Showers are free and available for guests.
  • Rooms are smoke and drug-free.
  • Alcohol is permitted for those 21 and older.

Can I bring my kids, and do they have to pay?

Children are welcome and admission is free for those 5 and under with an accompanying adult. There is a reduced price of $55 for kids 6-10. Please note that certain venues will not be able to accommodate strollers.

Will there be dedicated activities for kids?

Yes. There will be some children-specific programs in addition to many kid-friendly activities. In addition, MASS MoCA’s Kidspace will be open from 11 A.M. to 6 P.M. on Friday and 10 A.M. to 6 P.M. on Saturday and Sunday.

Are cameras allowed at Solid Sound?

Yes. Digital cameras are fine but we ask that you refrain from using your cell phones, updating Facebook, checking your e-mail, texting your friends, etc. both while driving and during the live performances at Solid Sound as they are disturbing to both patrons and performers. Some museum exhibitions prohibit photographs.

PERMITTED: Polaroid, SLR, point and shoot, pocket and phone cameras for personal use*.

NOT PERMITTED: Professional rigs, long-range lenses, flash photography, tripods, detachable lenses and video of any kind**.

*Fan photography is limited to personal use. Selling photos is prohibited.

** Photographers with intent to publish must obtain a photo pass through our media department in advance of the festival.

I’m a journalist on assignment. How do I obtain media passes?

Email your request to jacob@pitchperfectpr.com.

Will I be able to get into all venues?

The mainstage and most outdoor courtyards will accommodate all. Some venues are relatively small, will not accommodate everyone in attendance, and are first-come, first-served.

Is there dedicated ADA viewing?

Yes, MASS MoCA’s galleries are accessible for all visitors.  Solid Sound Festival will have dedicated accessible viewing areas in both Courtyards C + D (paved and flat), as well for our main stage concert on Joe’s Field (a grassy field).  For more information on ADA accessibility go here.

What if it rains?

You’ll probably get wet. This is a rain or shine event.

How do I inquire about volunteering at Solid Sound?

Email volunteer@massmoca.org if you’re interested in volunteering.

Solid Sound volunteers enjoy free admission to the full three-day festival in exchange for working as event staff, parking attendants, gallery guards, and more.

Please note that volunteers will primarily work outdoors, in all weather conditions, and will be asked to stand for extended periods of time. We will do our best to accommodate our volunteers with special needs or limited mobility.

Can I submit my band, comedy act or artwork for consideration?

No. Thank you for your interest but we are not currently accepting submissions for the festival.

What’s the best way to stay informed about schedule changes and pop-up performances?

Sign up here to receive our e-mail newsletter, and follow Solid Sound on Facebook, Twitter and Instagram for real-time updates.

Can I buy merchandise ahead of the festival?

Absolutely, right here in the Solid Sound webstore.

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